ACCESS
Named patient supply
Sourcing, permits, cold chain and delivery for a single identified patient, through their physician.
One patient, one lawful route
A named patient programme allows one specific, identified patient to receive a medicine that is not registered or not marketed in their country, on the prescription of their treating physician. Most regulatory systems provide for this, because approval timelines do not move at the speed of an individual illness.
We manage the case end to end: identifying an approved source, confirming the route available in that country, assembling the file the importing authority requires, shipping under the right conditions, and setting up resupply before the next consignment becomes an emergency.
What is included
- Feasibility and honest timeline before you commit
- Sourcing from licensed suppliers at origin
- Import permit application and regulatory file
- Prescription, justification and physician declarations
- Cold-chain shipping and destination customs clearance
- Scheduled resupply for continuing treatment
Please read. Every named patient import begins with a valid prescription from the treating physician and follows the import law of the destination country. We cannot supply without one, and we cannot advise whether a treatment is appropriate for a particular patient — that judgement belongs to the prescribing doctor.
Where this service earns its place
Treating physicians
A lawful supply route for a patient whose medicine is not available locally.
Hospital pharmacies
Import permits, documentation and cold chain handled as one case.
Patients and families
Always through the treating physician, who holds the clinical decision.
Institutions managing individual cases
Feasibility and an honest timeline before anything is committed.
From first enquiry to delivered goods
Enquiry and quote
Send the product, strength, quantity and destination. We reply with availability, landed pricing and the documents your market needs.
Confirm and document
Specification agreed, registration and export paperwork prepared, supply plan confirmed before anything ships.
Source and verify
Product from licensed sources only, with certificate of analysis, batch records and packaging checked before dispatch.
Ship and hand over
Freight booked, cold chain held, documents travelling with the goods, and the temperature record handed over at delivery.
What buyers ask before they commit
What is a named patient programme?
A route that allows one specific, identified patient to receive a medicine that is not registered or not marketed in their country, on the prescription of their treating physician. Most regulatory systems provide for this, because approval timelines do not move at the speed of an individual illness.
What do you need to start a case?
A valid prescription from the treating physician, the patient’s country, and the product with strength and quantity. We confirm feasibility and give a timeline before anything is bought.
Can you supply without a prescription?
No. Every case begins with a valid prescription from the treating physician and follows the import law of the destination country. There is no version of this service that works around either.
Can you advise whether a treatment is right for a patient?
No. That judgement belongs to the prescribing doctor. We supply product and regulatory information, never clinical recommendations.
How long does a case usually take?
Typically one to four weeks, depending on the route available in the destination country, the permit required and the source. The estimate is given before you commit rather than revised afterwards.
What happens when the patient needs continuing supply?
Resupply is scheduled before the next consignment becomes urgent, so treatment is not interrupted while a permit is processed.
The rest of the chain
Wholesale distribution
Branded and generic medicines, nutraceuticals and surgicals to hospitals, institutions and distributors.
02Contract manufacturing
Production on lines already built, validated and inspected — under your brand, to your specification.
03Reference listed drugs
Innovator reference and comparator products from the market of origin your filing requires.
04Exports and international supply
Registration, labelling, permits and shelf-life on arrival resolved before a consignment ships.
05Cold chain and supply chain
Validated packing, data logger monitoring and an excursion protocol agreed in advance.
06Registration assistance
CTD and ACTD dossiers, CPP, free-sale certificates, legalisation and apostille for your authority.
Background reading
How end-to-end pharmaceutical support simplifies healthcare access
Most delays happen in the handoffs between suppliers, not inside them. What end-to-end support actually changes.
Read →Ethical pharmaceutical sourcing: building trust in healthcare supply chains
Falsified medicines enter wherever a legitimate route is slow or expensive. What licensed sourcing requires.
Read →Secure pharmaceutical logistics: protecting medicines from order to delivery
Cold chain failures accumulate in ordinary gaps — collection, storage, transit and handover.
Read →Have a question about named patient supply?
Send us the specifics — the product, the destination, the quantity — and you will get a direct answer rather than a brochure.